If you have a PoE switch or a way to power the camera separately from the NVR then you can connect the camera or switch to your router. The other way to fix this issue is by performing a reset on the camera. This will reset the account so you can continue to attempt to log into it. To continue attempting to log in to the camera you will need to unplug the camera or remove the power source from the camera, with 20 seconds and then plug it back in. Keep in mind that once there have been 3 failed login attempts the camera will lock the account and you will get a message that says account locked. If this is the correct password then you should see the camera image appear in a minute.
You will then get a small window that allows you to modify the password that the NVR is using to attempt to log in to the IP camera.Ĭhange this password to the previous password or the password that you believe that camera is using. Any cameras with errors and no pictures will have a red dot under status.Ĭlick on the pencil icon (edit function) next to the camera. Here, you will see a list of the cameras that are on your NVR. Then click on Registration from the menu on the left side. Go to the Main Menu on the NVR and select Camera in the lower left. If you know what the old password is then the fix is quite simple. To fix the invalid username or password, your options are limited. How to fix invalid password or username issue However, in rare occasions, some or all of the cameras may not receive the new password information and will still have the old password. In some other cases, when you do a “forgot password” function, the NVR should change the camera passwords as well. Hence, the message “invalid password or username”.Īnother way that you can get this error is if you have multiple NVRs and attempt to move an IP camera from one NVR to another NVR. So when the NVR reboots and you enter a new password the NVR will then attempt to log into the cameras that are connected to it using this new password which will be incorrect for the cameras. If, somehow, you forget the password of the NVR and log in using an unlock pattern then perform a factory reset of the NVR via the local interface, this reset will not change the cameras’ password (just the NVR’s). So the NVR and the cameras will have the same password. When you set up your NVR and cameras for the first time, the NVR will share its password with all of the cameras that are connected to it. The invalid username or password error occurs for a few different reasons. If you have a Dahua security camera system (DVR, NVR or single IP camera) that shows the message invalid username or password or account locked, there are a few ways to fix this issue.
0 kommentar(er)
